ABD J K SERVICES LTD (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request our services or otherwise interact with us.
1. Who We Are
ABD J K SERVICES LTD
United Kingdom
Email: info@adbjkservices.co.uk
Phone: +44 7472 744941
For data protection purposes, ABD J K SERVICES LTD is the organisation responsible for the personal information covered by this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Your name
- Business or company name
- Email address
- Telephone number
- Information you provide through our contact or enquiry forms
- Details about your business and project requirements
- Information contained in communications between you and us
- Website usage and technical information, such as IP address, browser type, device information and pages visited
- Information provided when you request a quotation, consultation or our services
Please do not provide sensitive personal information through our website unless it is necessary for the service you are requesting.
3. How We Collect Your Information
We may collect information when you:
- Submit a contact or enquiry form
- Contact us by email or telephone
- Request a quotation or consultation
- Purchase or engage our services
- Communicate with us regarding an existing project
- Visit or interact with our website
We may also receive information from service providers that support our website, communications, analytics or marketing activities.
4. How We Use Your Information
We may use your information to:
- Respond to your enquiries
- Provide quotations and proposals
- Discuss your project requirements
- Deliver and manage our services
- Communicate with you about your project
- Process payments where applicable
- Provide customer support
- Improve our website and services
- Maintain website security
- Comply with legal and regulatory obligations
- Send marketing communications where we have a lawful basis to do so
We will only use personal information for purposes that are relevant and appropriate to our business relationship with you.
5. Lawful Basis for Processing
Where UK data protection law requires a lawful basis for processing personal information, we may rely on one or more of the following:
Contract: Where processing is necessary to provide services or take steps at your request before entering into a contract.
Legitimate Interests: Where processing is necessary for legitimate business purposes, provided those interests do not override your rights and interests.
Consent: Where we ask for your consent, such as for certain marketing or non-essential cookies.
Legal Obligation: Where processing is necessary for us to comply with a legal or regulatory requirement.
6. Marketing Communications
If you provide your contact details, we may contact you about your enquiry, quotation, project or services you have requested.
We will only send promotional marketing communications where we have an appropriate lawful basis to do so.
You can ask us to stop sending marketing communications at any time by contacting:
7. Cookies
Our website may use cookies and similar technologies to make the website function properly, understand how visitors use the website and improve our services.
Some cookies may be necessary for the website to operate. Other cookies, including certain analytics or marketing cookies, may require your consent.
You can manage cookie preferences through the cookie controls provided on our website, where available.
8. Who We Share Information With
We may share personal information with trusted third parties where necessary to operate our business or provide our services.
These may include:
- Website hosting providers
- Website and technology service providers
- Email and communication providers
- Payment service providers
- Analytics and marketing platforms
- Professional advisers
- Government authorities or regulators where legally required
We do not sell your personal information to third parties.
Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.
9. International Transfers
Some technology and service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection requirements.
10. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.
The retention period will depend on factors such as:
- Whether you are an existing or potential client
- Whether we have an ongoing business relationship
- Legal, accounting or regulatory requirements
- The nature of the information
- Whether it is necessary to protect our legal rights
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
11. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Your Data Protection Rights
Depending on the circumstances, you may have rights under applicable UK data protection law, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing
- Request transfer of your information in certain circumstances
- Withdraw consent where processing is based on consent
These rights are subject to applicable legal conditions and exceptions.
To exercise your rights, contact us at:
13. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
You can find information about making a complaint on the ICO’s official website.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
16. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
ABD J K SERVICES LTD
Email: info@adbjkservices.co.uk
Phone: +44 7472 744941
This Privacy Policy is intended as general website privacy information and should be reviewed against the actual data processing, cookies, analytics, forms and third-party services used by ABD J K SERVICES LTD before publication.