Terms of Service – ABD J K SERVICES LTD

These Terms of Service (“Terms”) govern the use of our website and the provision of services by ABD J K SERVICES LTD (“we”, “us”, “our”).

By using our website, requesting a quotation or engaging our services, you agree to these Terms together with any specific proposal, quotation, statement of work or service agreement provided to you.

1. About Us

ABD J K SERVICES LTD

United Kingdom

Email: info@adbjkservices.co.uk
Phone: +44 7472 744941

2. Our Services

We provide digital services including, but not limited to:

Shopify development
Shopify store customisation
WordPress development
Website design and development
eCommerce solutions
Search Engine Optimisation (SEO)
Digital marketing
Website maintenance and support
Other related digital services agreed with the client

The exact services, deliverables, timescales and pricing will depend on the requirements of each project.

3. Quotes and Proposals

Where applicable, we will provide a quotation or proposal describing the services to be provided.

A quotation may include:

Scope of work
Deliverables
Estimated timescale
Project fee
Payment schedule
Client responsibilities
Any applicable third-party costs

Unless otherwise stated, quotations are valid for the period specified in the quotation.

A project will normally begin once the required approval, agreement and/or deposit has been received.

4. Scope of Work

We will provide the services described in the agreed scope of work.

Requests that fall outside the agreed scope may be treated as additional work and may incur additional charges.

Where additional work is required, we will communicate the additional requirements and applicable charges before proceeding where reasonably practicable.

5. Client Responsibilities

To allow us to complete a project effectively, clients are responsible for providing information, content, access credentials, images, branding materials and other materials reasonably required for the project.

Clients must ensure that any materials supplied to us:

Are accurate
Do not infringe third-party rights
Can legally be used for the intended purpose
Comply with applicable laws and regulations

Delays caused by missing information, approvals, content or access may affect the agreed project timeline.

6. Project Timescales

We will make reasonable efforts to complete work within the timescale agreed for the project.

Project timelines may change where there are:

Delays in receiving information or approvals
Significant changes to the scope
Third-party platform issues
Hosting or domain issues
Technical problems outside our reasonable control
Other circumstances beyond our reasonable control

Where a delay is expected to materially affect delivery, we will communicate this where reasonably practicable.

7. Payments

Payment terms will be specified in the relevant quotation, proposal or service agreement.

Depending on the project, we may require an upfront deposit or staged payments.

Invoices are payable by the due date stated on the invoice.

Where payment is overdue, we may suspend work until outstanding amounts have been paid.

Any suspension caused by non-payment may affect the project delivery date.

8. Third-Party Costs

Our service fees do not automatically include third-party costs unless expressly stated.

These may include:

Shopify subscription fees
WordPress hosting
Domain registration
Premium themes
Premium plugins
Apps
Advertising spend
Stock images or media
Third-party software
Payment processing fees
Other external services

Where applicable, these costs will be the client’s responsibility.

9. Shopify and WordPress Services

For Shopify and WordPress projects, certain functionality may depend on third-party platforms, themes, plugins, applications, hosting providers or other external services.

We cannot guarantee the continued availability, functionality or pricing of third-party services.

Changes made directly by a client or another third party to a website after our work has been completed may affect functionality and may require additional work.

10. Digital Marketing and SEO

Digital marketing and SEO services are intended to improve online visibility, traffic, engagement and business opportunities.

However, we do not guarantee:

Specific search engine rankings
A specific number of visitors
A specific number of leads
A specific number of sales
A specific return on advertising spend
Approval of advertising campaigns by third-party platforms

Results can be affected by competition, market conditions, advertising platforms, search engine algorithms, client actions and other factors outside our control.

11. Website Content

Unless specifically included in the agreed scope, clients are responsible for ensuring that business information, product information, legal documents, images and other content supplied for publication are accurate and legally compliant.

We are not responsible for legal compliance of client-supplied content unless this has been expressly agreed as part of our services.

12. Intellectual Property

Unless otherwise agreed in writing, intellectual property rights in materials supplied by the client remain with the client or the relevant rights holder.

Upon full payment, the client will generally receive the rights to the final project deliverables specifically created for them, subject to any third-party licences, platform terms, open-source licences or other applicable restrictions.

Third-party themes, plugins, applications, stock assets, fonts, software and other licensed materials remain subject to their respective licence terms.

We may retain ownership of pre-existing tools, systems, code, methods, templates, frameworks and know-how used to create a project unless otherwise agreed in writing.

13. Portfolio and Promotional Use

We will not assume that client work may be displayed publicly.

If we wish to use a completed project as a portfolio example, case study or promotional material, we may request the client’s permission where appropriate.

14. Website Access and Security

Clients are responsible for maintaining the security of their own hosting, domain, Shopify, WordPress and other third-party accounts.

Clients should use secure passwords and appropriate account security measures.

We are not responsible for security issues caused by compromised client accounts, unauthorised access, third-party services or changes made by parties outside our control.

15. Revisions

The number and type of revisions included in a project will be stated in the relevant quotation or proposal.

Additional revisions or changes outside the agreed scope may be charged separately.

16. Cancellation and Termination

Either party may request to end a project or ongoing service arrangement in accordance with the applicable agreement.

If a client cancels a project after work has started, the client may be responsible for payment for work already completed and any non-refundable third-party costs incurred on their behalf.

Nothing in these Terms is intended to remove or restrict any statutory rights that apply to consumers.

17. Refunds and Remedies

Any refund arrangements will depend on the relevant agreement and applicable law.

Where consumer law applies, nothing in these Terms excludes or restricts statutory rights that cannot legally be excluded or restricted.

Services supplied to consumers will be provided with the rights and protections required by applicable UK consumer law.

18. Complaints

If you are unhappy with our services, please contact us as soon as possible:

Email: info@adbjkservices.co.uk

We will review the complaint and aim to resolve it fairly and within a reasonable period.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Subject to applicable law, we will not be responsible for losses caused by circumstances outside our reasonable control, including failures or changes affecting third-party platforms, hosting providers, advertising platforms, search engines, domain providers or other external services.

For business-to-business contracts, any agreed limitation of liability will be set out in the relevant proposal or service agreement where appropriate.

Nothing in these Terms is intended to exclude or restrict a consumer’s statutory rights.

20. Events Outside Our Control

We will not be responsible for failure or delay caused by circumstances beyond our reasonable control.

These may include:

Internet or telecommunications failures
Hosting outages
Cyber incidents
Platform outages
Third-party service failures
Government action
Natural disasters
Serious technical failures
Other events outside our reasonable control

We will take reasonable steps to minimise the effect of such circumstances.

21. Website Use

You agree not to misuse our website, attempt to gain unauthorised access, introduce malicious software or interfere with the normal operation or security of the website.

We reserve the right to restrict access where necessary to protect our website, systems or users.

22. Website Information

We aim to keep the information on our website accurate and up to date.

However, website content is provided for general information and may be updated or changed without notice.

Specific services, prices, deliverables and timescales will be governed by the relevant quotation, proposal or service agreement.

23. Governing Law

These Terms are governed by the laws of England and Wales, unless applicable law requires otherwise.

Subject to any mandatory consumer rights, the courts of England and Wales will have jurisdiction over disputes arising in connection with these Terms.

24. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this page with the updated date.

Where a separate contract or service agreement exists, that agreement will take precedence over these general website Terms to the extent of any conflict.

25. Contact Us

If you have any questions about these Terms of Service, please contact us:

ABD J K SERVICES LTD

Email: info@adbjkservices.co.uk
Phone: +44 7472 744941